About
Highly dedicated and results-driven operations professional with over 15 years of experience in automotive workshop management, office administration, and inventory control. Proven leader in supervising teams, streamlining operations, and delivering high-quality customer service, leveraging strong technical skills in Microsoft Office Suite, Power BI, and SQL to drive data-driven decisions. Eager to contribute global experience and proven management capabilities to an organization in the United States that values operational excellence and customer satisfaction.
Work
DIAMOND AND WORLD EXCHANGE
|Unit Manager
Dubai, United Arab Emirates, United Arab Emirates
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Summary
Currently leading daily departmental operations to ensure smooth workflow, efficiency, and alignment with overarching company strategy while driving team performance and financial targets.
Highlights
Oversee daily operations of the department, improving workflow efficiency and ensuring seamless service delivery.
Lead, train, and supervise a team of professionals, consistently meeting and exceeding performance and quality standards.
Monitor departmental budgets, implementing cost-reduction strategies that contributed to achieving financial targets.
Coordinate effectively with upper management to align departmental objectives with broader company strategic goals.
DIAMOND AND WORLD EXCHANGE
|Motor Vehicle Repair Shop Manager
Dubai, United Arab Emirates, United Arab Emirates
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Summary
Managed comprehensive motor vehicle repair shop operations, ensuring high-quality service, customer satisfaction, and profitable departmental performance.
Highlights
Cultivated strong customer relationships, fostering repeat and referral business through exceptional service delivery.
Optimized repair workflows by effectively communicating time allowances to technicians, enhancing overall efficiency and turnaround times.
Maintained high-quality service repairs and significantly minimized comebacks through rigorous quality control and periodic spot checks.
Managed comprehensive spare parts inventory and ensured efficient stock control, optimizing availability and reducing waste.
Developed and enforced operational procedures and safety standards, ensuring all equipment was properly maintained and compliant with requirements.
Trained and supervised repair station personnel, fostering a skilled, safety-conscious, and high-performing team.
K S AUTOMOBILES
|Car Workshop Manager
Dasuya, India, India
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Summary
Managed comprehensive administrative, inventory, and operational coordination for a car workshop, ensuring smooth daily functions and enhanced efficiency.
Highlights
Efficiently managed all administrative tasks, ensuring seamless workshop operations and timely completion of documentation.
Oversaw end-to-end inventory management and storekeeping, maintaining accurate stock levels and preventing shortages.
Coordinated effectively with various departments, streamlining workflow processes and improving inter-departmental communication.
Implemented operational improvements that contributed to enhanced workshop productivity and customer satisfaction.
SHINE BLUE HIRE PURCHASE LTD.
|Assistant Manager
Jalandhar, India, India
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Summary
Provided critical administrative and operational support, enhancing organizational effectiveness and contributing to efficient supply chain management.
Highlights
Managed diverse office management duties, including precise data entry, correspondence, and comprehensive record-keeping, ensuring operational accuracy.
Provided essential support in supply chain and logistics management tasks, contributing to timely and efficient material flow.
Streamlined administrative processes to enhance overall organizational effectiveness and support departmental objectives.
Contributed to a well-organized office environment, improving accessibility of critical information and resources.
ALNABOODAH LLC
|Supervisor of Electrical Equipment Manufacturing
Dubai, United Arab Emirates, United Arab Emirates
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Summary
Supervised electrical equipment manufacturing, overseeing wiring, troubleshooting, staff guidance, and inventory management to ensure high-quality production and operational compliance.
Highlights
Executed electrical wiring plans for lighting, intercom, and other systems, ensuring optimal functionality and safety.
Performed effective troubleshooting to identify and resolve hazards or malfunctions, minimizing downtime and ensuring system reliability.
Supervised and guided staff, ensuring proper work execution, adherence to safety protocols, and high-quality output.
Managed all inventories for the working location, optimizing stock levels and preventing shortages.
Analyzed key performance indicators (KPIs) and implemented process improvements, enhancing operational efficiency.
Maintained high standards of customer service and resolved escalated issues professionally, ensuring client satisfaction.
Ensured full compliance with company policies, safety regulations, and operational guidelines, contributing to a secure and effective work environment.
Languages
Panjabi
Hindi
English
Urdu
Arabic
Certificates
Skills
Software & Tools
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Power BI, SQL, Databases, Data Analytics.
Operations & Management
Workshop Management, Service Operations, Inventory Control, Supply Chain Management, Logistics Management, Office Administration, Workflow Optimization, Process Improvement, Quality Control, KPI Analysis, Strategic Planning, Budget Management, Cost Reduction.
Leadership & Communication
Team Leadership, Staff Supervision, Training & Development, Customer Service, Stakeholder Management, Problem-Solving, Cross-functional Coordination, Emotional Intelligence, Strategic Communication.